Who we are, and what do we do?
Rockies Rentals assists visitors with finding the perfect vacation rental unit for stays ranging from a few nights to a few weeks. We combine the personal service associated with booking a unit direct with the owner, with the security and professionalism of booking with a company. We also manage privately owned fully-furnished properties in Canmore, Alberta, Canada (the location of our Main Office). We have been in operation since 2005.
What can a Guest/Owner expect?
We offer personalized service to both our owners and guests. Our clients have come to expect customized service provided by people who generally care about the happiness of others.
What specific services do you provide for Guests?
We are available to assist you through each step of the reservation process, during your stay, and even after you arrive back home. Do you have questions about the local area? We have personally visited all of our locations/properties, and are happy to help you sort out your options. Did you have a challenge during your stay? We will help you get it sorted. Did you leave something behind? We will get it back to you.
What specific services do you provide for Owners?
We provide ongoing revenue to homeowners, while allowing those homeowners continued use their mountain home. We take care of all guest correspondence – the many calls and emails received from guests making travel plans, marketing of the property, Cleaning Services, On Call and Emergency Services, Guest Payments, and most everything involved in renting a unit on a short term basis. The owner is responsible for providing the property and receiving a check at the end of each month.
What are the future goals of your business?
We’d like to add more Private Homes to our inventory, and expand our services to Guests. There is a large demand in Vacation Rental Accommodation (specifically large private homes), and we appreciate the opportunity to be part of a family vacation full of memories. We have smaller units, too … but we really love being part of a great experience for a large group.
Why would someone want to rent their home on a short-term basis?
The biggest advantage for most homeowners is that they can still enjoy the property between paid guests. With a long-term rental, homeowners no longer have access to their home. We encourage owners to personally use their mountain home. Many owners are looking to invest in their future – an owner can buy a property at today’s value, use it personally as much or as little as they’d like, allow someone else to pay for it, and then retire to their chosen destination. In some cases, an owner might need to sell their property due to financial limitations, and renting in the short term buys some time while waiting for a better time to sell. Most homeowners will tell you that selling their home is a last resort. We make it easy for homeowners to own multiple properties.
Why hire a Vacation Rental Manager, versus Self-Managing?
It is actually more economical to have a manager take care of the property. Our owners benefit from economies of scale – we buy advertising, and supplies, in bulk and pass those savings onto the owner. We have Reservations & On Call Staff, Toll Free Numbers, online booking, and more already in place. Most homeowners will spend years just learning the industry, and will stumble through many errors along the way. A homeowner can save themselves a great deal of time and stress by allowing us to do what we do best.